"Most clinics don't have a marketing problem. They have a follow-up problem. We fix the follow-up."
Two ways to start. Win back dormant patients with a guaranteed 60-day campaign, or put a 24/7 WhatsApp AI on your front desk that answers in English, Malay, Mandarin and Tamil and books straight into your calendar. Both month-to-month. Both built to show you a number.
You see the rebookings before you pay in full. Fewer than 10 patients back in 60 days, and you don't pay the rest. We carry the risk, not you.
✓ Guaranteed results on reactivation · PDPA-compliant · Live in about a week · No lock-in
Both are built and live. Both are built to show you a number within weeks, not months.
A 24/7 AI that sits on your WhatsApp and handles enquiries, FAQs, appointment bookings, and lead follow-ups — in English, Malay, Mandarin and Tamil. Your team only steps in for clinical questions.
We message your dormant patient list via WhatsApp — personalised, PDPA-compliant, and approved by you before a single message goes out. Your team handles bookings when patients reply.
Neither is obvious until you look. Both are fixable in under two weeks.
A patient messages at 10pm. Your team sees it the next morning. By then, they've already booked elsewhere — and you have no idea you lost them.
Most clinics have 300–1,000+ patients who haven't been back in over a year. They haven't left — they drifted. Your PMS recall module isn't getting them back.
Opening hours, fees, walk-in availability — the same questions, every day, from every new patient. Your team's time goes on admin instead of care.
Reactivation isn't marketing spend. It's revenue from patients you already paid to acquire — sitting in a list nobody's called.
| Dormant patients in your list | Rebooked at 3%* | First-visit revenue (~$150 each)** | 60-day campaign cost |
|---|---|---|---|
| 800 | 24 | ~SGD $3,600 | SGD $2,500 |
| 1,500 | 45 | ~SGD $6,750 | SGD $2,500 |
| 3,000 | 90 | ~SGD $13,500 | SGD $2,500 |
* 3% is a deliberately conservative rebooking rate. Properly run campaigns for SG dental clinics typically produce 4–10%. ** ~$150 illustrates a returning patient's check-up + scaling/polishing at 2026 Singapore private-clinic rates. Patients who need treatment are worth more — and every reactivated patient re-enters the 6-month recall cycle, compounding the value. Established practices often hold 2,000+ records. All figures are illustrative and not guaranteed results from Varus Core.
Three steps. You approve everything before any patient is contacted or any message goes out.
We look at your patient volumes or front desk setup, confirm fit, and walk you through what a system would look like for your clinic — before you commit to anything.
For reactivation: DPA signed, data securely received, 20 message templates approved by you. For WhatsApp AI: your clinic's FAQs, services, and calendar connected. Nothing goes live until you sign off.
WhatsApp AI visible from week one. Reactivation replies and rebookings tracked weekly. You get one clear report — no jargon, just the numbers that matter.
Every engagement is month-to-month after setup. 30 days' notice to cancel. No auto-renewal.
| Offering | Setup (one-time) | Monthly retainer |
|---|---|---|
|
WhatsApp AI Recommended entry point
24/7 front desk — answers in 4 languages, books appointments, handles FAQs. Visible in week one.
|
SGD $1,200
Paid once before go-live
|
SGD $400/mo
|
|
Frontdesk AI (Premium / multi-system)
Full AI front desk with deeper integrations — clinic management systems, multi-branch, advanced workflows.
|
SGD $4,000
Paid once before go-live
|
SGD $800/mo
|
|
60-Day Dormant Patient Campaign Guaranteed
Bring back patients who haven't visited in 9–18+ months. Fixed fee, PDPA-compliant, results guaranteed.
|
SGD $2,500
50% on signing · 50% on Day 60
|
SGD $400/mo
If you continue after the pilot
|
|
Custom Solutions
Bespoke automation built around your specific workflows. If you can describe the problem, we scope it together.
|
Quote-based
Scoped on discovery call
|
Quote-based
|
Reactivation guarantee: If fewer than 10 dormant patients rebook within 60 days, the second payment of SGD $1,250 is waived. You keep all the data, all the messaging templates, and the full close-out report. We carry the risk — not you.
Not sure which is right for your clinic? We'll walk you through it on the discovery call — no commitment required.
Most clinics in Singapore are running their front desk on WhatsApp, a shared phone, and someone's memory. Enquiries go unanswered after hours. Dormant patient lists sit untouched in a PMS export. Admin staff spend half their day on questions that could be answered automatically.
The revenue loss is quiet. No single dramatic moment — just leads that never converted, patients who never came back, and appointments that never got rebooked.
Varus Core exists to fix that. I build WhatsApp AI systems and run targeted reactivation campaigns — both designed to show you a measurable number within weeks, not months.
DPA signed before any patient data is shared. Three fields only. Data purged at close-out.
No patient is contacted and no AI goes live until you've reviewed and signed off.
Reach me on WhatsApp. If something needs attention, it gets handled fast.
Book a free 30-minute discovery call. We'll look at your setup — front desk or dormant list — tell you honestly whether there's a fit, and show you what the numbers could look like before you commit to anything.
Free · No commitment · No lock-in after